Privacy Policy – Qemat Al Surah Laundry

Read Qemat Al Surah Laundry's Privacy Policy to learn how we handle and protect customer information on our laundry service website in Sharjah.

Privacy Policy

Your Privacy Matters to Qemat Al Surah Laundry

At Qemat Al Surah Laundry, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our laundry services in Sharjah, UAE.

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

  • Personal Information: Your name, phone number, and email address.

  • Contact Form Details: Information you provide when submitting enquiries or requesting laundry services.

  • Service Information: Details about your laundry, ironing, washing, or dry cleaning requirements.

  • Website Usage Data: Technical information such as your IP address, browser type, and website activity, where collected by our website systems.

We only collect information that is relevant to our services and website operations.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to customer enquiries and service requests.

  • Communicate about laundry and dry cleaning services.

  • Provide service information, pricing, and availability.

  • Improve our website and customer experience.

  • Maintain necessary service and business records.

  • Meet applicable legal and regulatory obligations.

We do not use your information for unrelated marketing without an appropriate legal basis.

3. Protection of Personal Information

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet-based system can guarantee complete security. We encourage visitors not to submit sensitive personal information through general enquiry forms.

4. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted service providers supporting our website or business operations, subject to appropriate safeguards.

We may also disclose information when required by applicable law or a lawful request from relevant authorities.

5. Cookies and Website Technology

Our website may use essential cookies and similar technologies to support website functionality, security, and user experience.

If analytics or other non-essential tracking technologies are enabled, their use will be subject to applicable privacy requirements.

You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

When information is no longer required, it will be deleted, anonymized, or otherwise handled appropriately.

7. Your Privacy Rights

Subject to applicable UAE data protection laws, you may have rights to request access to, correction of, or deletion of your personal information, as well as other rights relating to how it is processed.

To make a privacy-related request, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites, including online map services. These websites operate under their own privacy policies.

Qemat Al Surah Laundry is not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our website and laundry services are intended for general customers and are not specifically directed toward children.

We do not knowingly seek to collect personal information directly from children through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Qemat Al Surah Laundry

Address: Al Taawun, Opposite Oriana Hospital, Sharjah, United Arab Emirates

Phone: +971 54 483 4474

Alternative Phone: +971 50 380 3758

Email: info@qematalsurahlaundry.com

Website: https://qematalsurahlaundry.com

We appreciate your trust in Qemat Al Surah Laundry and are committed to respecting your privacy.